Refund Policy
Refunds and service credits depend on the service purchased and the applicable provider terms.
General Information
Diagnostic, trip, dispatch or service fees may be non-refundable once a technician has been dispatched or a service has been performed, except where required by applicable law or the applicable service agreement. If a prepaid service is cancelled before dispatch, any eligible refund will be handled according to the applicable booking terms. Parts and completed repair work may have separate warranty or return conditions. To request a review of a billing issue, contact customer service promptly with your name, phone number, appointment information and a description of the issue.
Service Availability
Service areas, appointment windows, technician availability and pricing can change. Nothing on this website guarantees a specific repair outcome, appointment time or parts availability.
Contact
For questions about these terms or a service request, call (888) 613-5552.